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Reviews of recent stays Comment on the hotel The reservation service
Thomas Bengtsson 
2008-03-06 until 2008-03-20 
Koh Chang Resort & Spa, Klong Prao Beach
We have been in Thailand twice, people are very kindly and nice to children. But at this hotel (Koh Chang Resort & Spa) the staff cant speek english, even a bigger problem is that they dont want to understand. This place is not representive for Thailand, the bed and room are dirty, lot of bed bugs, dont look under the bed. The toilet is under all critic, stop in toilet and shower. Twice the aircondition stop working. For example, the guest before us leave a chewinggum on the table, the staff did not take this away for two weeks, and if you eat something in the room you have to go back to the restaurang with the dishes, if not dirty dishes stays in your room. Tourist from example Europe are not in prioritet compare to chines people who comes avery weekend ( a lot of chines and they reserve the hole restaurang), in the morning you have to go up latest around 08.00 if you want to have a chance to eat some breakfast, - dont go up, the breakfast is not good, you better sleep. Watch out for Russian people, they eat everything in the morning and take your sunbed at the beach even if you booked a bed, they dont care and the staff in the hotel doesnt understand what you trying to explain.If you want a sunbed,you have to reserve around 07.00. About the breakfast, we had to pay 125baht for our kid 8 years old just to eat a cold panncake, he dont drink juice or anything else becourse there is nothing left at the table. The only good thing with the hotel is when you leave it!!!!!! One thing that is good is the beach, that is really good and other hotels in this area is nice, at least nice and understand english. A tip, if you dont care living dirty and pay a lot of money for the room, you can eat cheap at paradise hotel, they are frindy and nice to children. One thing is ectremly clear, we dont coming back to this hotel even if they pay us money! Fam Bengtsson, Sweden.  
This hotel should not be on sawadee site. 
Magnus Lindwall 
2008-02-16 until 2008-02-29 
Koh Chang Resort & Spa, Klong Prao Beach
This place has a very good location close to the best part of the Klong Phrao Beach. It織s not five stars but good value. Helpful and friendly staff. The big draw back was breakfast. I can really recommend the small restaurant next to the hotel on the beach. The smallest pool is just o.k The bigger one is on the other side of the main road!? But the kids enjoyed the pool so I guess thats o.k then. I could defenetly consider to return to this resort. altough we had a leaking Air cond. and the light bulbs where so weak that it got impossible to read in bed.  
Very good service as usual. 
Jerry Jaderholm 
2008-02-15 until 2008-02-19 
Koh Chang Resort & Spa, Klong Prao Beach
This was our 2nd visit and we were VERY disappointed on this visit. Upon arrival - no safe boxes. Air conditioning did not work in our room. Our room was on the road so it was loud. Asked to move and we were told it would cost more $$. When we asked to speak to a manager they decided to move us the next day. There was no hot water. All beach chairs reserved by 8 AM. No beach towels until after 10 AM. A lot of construction next door so be aware this is not a relaxing beach. While the front desk was helpful it just wasn t a great visit. Will not stay again at this hotel. Sad. 
Excellent! 
Marie Oppitz 
2008-02-14 until 2008-02-18 
Koh Chang Resort & Spa, Klong Prao Beach
Some of the bungalows is old and not so nice. We change to more expensive one at it was really nice.The system for get a sunbed is creazy. It織s to few of the sunbeds and you never now if you will got on. 
Service with booking wasexellent. 
Sari Sulkala 
2007-12-15 until 2007-12-21 
Koh Chang Resort & Spa, Klong Prao Beach
We had a wonderful time att this beautiful resort. We stayed in a superiror bungalow for 6 nights. Our kids liked the pool and the beach is very nice. Service and breakfast is exellent. 
Very good 
Alistair Penny 
2007-12-15 until 2007-12-


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