Reviews of recent stays	Comment on the hotel	The reservation service
Eileen L Reed  2008-06-19 until 2008-06-24	AANA Resort & Spa, Klong Prao Beach My 5 day stay at Aana Resort & Spa was absolutely perfect! The staff was friendly and professional, my every request was met with a smile, the grounds are beautiful and the food was excellent. I will definitely stay there on my next R&R from Afghanistan!	Sawadee.com handled my reservation without a glitch, were friendly and accommodating. I will use them next time, too.
kevin hughes  2008-06-15 until 2008-06-20	AANA Resort & Spa, Klong Prao Beach very nice	no problems
Reino Kaikkonen  2008-05-10 until 2008-05-13	AANA Resort & Spa, Klong Prao Beach I like place where hotel is located. The infrastructure and surrounding is very nice. Very suitable for families with kids. Staff was very nice and helpfull. Only thing was that Wi-Fi did not work well eventhought connection was fully 100% working. We tried it with 3 differend laptop and 4 different smartphone. Price for Wi-Fi was too much. Thanks for staff of Aana Resort.	Booking service has always worked well. Thanks for fast answers and good service.
Camilla Svensson  2008-03-30 until 2008-04-03	AANA Resort & Spa, Klong Prao Beach All we can say FANTASTIC ! Clean room and good service. Lovely view from the breakfast restaurant.	Perfect
Peter Johansen  2008-02-23 until 2008-02-26	AANA Resort & Spa, Klong Prao Beach The hotel is situated in the most beautiful surroundings. At night the lighting adds to the jungle-type setting. We stayed in a top view villa. The small outdoor tub was cold and less useful, but the view was great. The room itself had a really large window overlooking the lagoon. Great view from the bed! The bathroom was OK, but the thin door did not leave much room for privacy. The restaurant served more than just decent meals, and the breakfast was as expected. We tried the small gym, which is ok for average users. The private beach a litte down the lagoon is wonderful and no crowded at all, with great service, affordable massage and a nice restaurant and beach bar. The staff was friendly and very helpfull. All in all we had a great stay at ANAA. Can recommend it.	As always sawadee delivered as promised!
Elisabeth Edstrom  2008-01-11 until 2008-01-15	AANA Resort & Spa, Klong Prao Beach Great service, beutiful surroundings with lovely flowers, trees and bushes. Clean pool with easy access and not too many people. The breakfast was very nice and there was nothing missing. The beach was kept in good condition and we had no problems in getting there with the boats from the hotel. The rooms were clean and nicely furnished in soft colours. The only thing we were not inpressed with was the food in the restaurant, it was boring with no surprises, we think it was a mistake to try to make it european. I can strongly recommend AANA.	Great.
R.A. van Hees  2007-02-26 until 2007-03-02	AANA Resort & Spa, Klong Prao Beach We liked the stay at AANA Resort & Spa at Koh Chang very much. A very good stay for honeymoners like us. Service at Reception and Restaurant very well. Also the free boat transport to the beach and Firefly is very nice. Advice: rent a motorcycle to be able to visit villages nearby.	I was 6 times in Thailand last year and used always Sawadee. I m very happy with the good service of Sawadee. Only the prepay system that is not refundable is less good then at other agencies.
Germann Elena  2007-02-09 until 2007-02-15	AANA Resort & Spa, Klong Prao Beach We stayed in this Resort in february 2007. The staff is friendly but not always fully-professional (When we arrived, we must wait 1 hour to receive our room (booked 2 months before)until noon, and another 1.30 hours for our luggages (after a call to the reception). The breakfast is basic with poor food selection and, inexcusably, reconsituted fruit juices. Although barely 2 years old, the buildings are already showing wear and tear: few of our doors, windows and the wardrobe fit properly. The water in the jacuzzi was so cold that you cannot stay more then 2 or 3 minutes inside. The price we paid (US$225 per night for a Top View Villa) is higher than they ought to be. The reality is not what they show in the web side, we won t be returning to AANA in a hurry.	Very good and professional.
Frank Giesecke  2006-12-27 until 2007-01-02	AANA Resort & Spa, Klong Prao Beach We spent 6 days in this beautiful resort.Rooms are nice,pool small but o.k.The breakfast could be better,e.g. fresh orange juice or european cheese would be nice.Staff always very friendly and helpful,just problems with the sometimes poor english language.Often no towels at the pool or at the beach and you have to arrange by yourself.Overall a bit to expensive in compariosn the the service/value offered.Will go back somewhen for sure
Brett Farmer  2006-12-20 until 2006-12-28	AANA Resort & Spa, Klong Prao Beach I stayed 8 nights at the AANA Resort in late-December, 2006 and I wish I could give it an unqualified recommendation because it has a great deal going for it. Its location on the quiet banks of the Klong Prao inlet is picture perfect, affording some genuinely stunning views; it has lovely landscaped gardens; and is peopled with many friendly, if not always fully-professional, staff. But the AANA Resort has problems...*many* problems. The beach, accessible by a short 5 minute boat ride, is sadly ordinary. Many of the advertised facilities are non-existent: even though we were there during peak season over Xmas and the hotel was full, the hilltop bar and beach bar were permanently closed, and there is absolutely no internet connection and, even more bizarrely, no telephone connection from any of the rooms. Catering at breakfasts is basic with poor food selection and, inexcusably, reconsituted fruit juices and instant coffee. Although barely 2 years old, the buildings are already showing wear and tear: few of our doors and windows fit properly, the toilet leaked, the wardrobe handle was broken, and, to top it off, our TV had barely watchable reception. Despite requests to the front desk, none of these problems were fully rectified during our stay. The management feigned concern but had that glassed-eye look that said yes, we ve heard these complaints a thousand times and have absolutely no intention of doing anything about them. All of which would be fine if the Resort were a budget affair but we were paying top dollar: US$225 per night for a Top View Villa. Ultimately for us, it was death by a thousand cuts and, while we enjoyed much of our stay there, we won t be returning to AANA in a hurry.	Smooth as always